Seeking a talented Technical Account Manager to join our team and drive customer success.

SOFT SKILLS

• Master Degree from an University recognized in Switzerland
• Strong interest in technology
• Understanding of cybersecurity principles
• Excellent team player
• Self-driven and proud to take responsibilities
• Able to manage a team
• Excellent presentation and communication skills
• Solid technical background
• Capacity to accept changes in priorities and scope for the projects
• Excellent both speaking and writing in French, fluent in English
• Eligible to work in Switzerland

TECHNICAL REQUIREMENTS

• Ability to speak with technical and business stakeholders
• Previous experienced to work in regulated environments
• Experience as Business Analyst or Project Manager will be an added advantage
• Familiar with Data Privacy, Financial and/or Medical Regulations

• Responsible for managing inbound and outbound communications with clients to ensure satisfaction and engagement
• Collaborate with customers to understand their technical needs and provide tailored solutions
• Support the preparation and response to RFPs to secure new business opportunities
• Develop and present detailed offers that align with client requirements and company capabilities
• Maintain a thorough understanding of ongoing projects and track technical personnel involved
• Act as a connection between customers and internal teams to facilitate smooth project execution
• Utilize technical expertise to address client inquiries and provide timely support
• Foster strong relationships with customers to promote long-term partnerships and business growth
• Support in preparation of customer presentations and demos
• Working location: Geneva