Technical Account Manager - REMOTE at Jobgether

, , India -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Account Management, Customer Success, Enterprise Automation, Product Adoption, Incident Management, Risk Identification, Problem Solving, Technical Communication, Application Troubleshooting, Cross-Functional Collaboration, Governance, Customer Engagement, Learning New Technologies, Operational Excellence, Business Continuity, Technology Alignment

Industry

Internet Marketplace Platforms

Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Account Manager. In this role, you will serve as a trusted advisor to our largest and most strategic customers, focusing on driving enterprise automation maturity and maximizing product adoption. Your impact will resonate through delivering world-class customer experiences while collaborating across teams to achieve measurable outcomes. This position is pivotal in ensuring customer success and operational excellence in managing critical automation processes. \n Accountabilities Empower strategic transformation through technology alignment with customer business priorities. Proactively identify risks and uncover opportunities to maintain a stable operational environment. Manage incidents and escalations to ensure business continuity during critical situations. Accelerate product adoption by championing platform features and encouraging best practices. Maintain structured governance and ongoing engagement with customer leadership. Requirements Bachelor’s/Master’s degree in Engineering or equivalent technical discipline. 8+ years in technical customer-facing roles such as Technical Account Manager or Customer Success. Excellent English communication skills, able to engage with CXO-level leadership. Proven experience in enterprise-level architecture and application troubleshooting. Strong problem-solving skills and passion for learning new technologies. Ability to work cross-functionally in a fast-paced environment. Benefits Opportunity to work remotely with flexible schedules. Access to ongoing professional development and training. Collaborative work culture with a focus on employee satisfaction. Engagement with a diverse range of clients and industries. Involvement in innovative projects utilizing cutting-edge technology. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Responsibilities

The Technical Account Manager will serve as a trusted advisor to strategic customers, focusing on driving enterprise automation maturity and maximizing product adoption. This role is pivotal in ensuring customer success and operational excellence in managing critical automation processes.