Technical Account Manager - Sales-Oriented - DE/EN (DACH) at Simply TV

Warsaw, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Commercial Acumen, Account Growth, Upselling, Cross-selling, Renewals, Account Health Monitoring, Risk Mitigation, Product Knowledge Development, Coordination, Issue Resolution, Documentation, Industry Trend Awareness, German Language, English Language

Industry

Software Development

Description

About Simply.TV At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape. Headquartered in Copenhagen, and supported by 400+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.TV is the place to shape the future of TV — and have fun doing it. Join us, and let’s make content discovery simple, powerful, and inspiring! The Role As a Technical Account Manager – Sales-Oriented, you will own the commercial success of a portfolio of key clients. You’ll act as the primary point of contact, helping customers optimize their experience with Simply.TV while driving revenue growth through renewals, upsells, and long-term account expansion. While the role involves understanding technical solutions, deep technical expertise is not required — product knowledge will be developed through onboarding and training. Your success is measured by customer satisfaction, account growth, and the ability to spot and act on revenue opportunities. Responsibilities Own client relationships and act as the main commercial and technical point of contact Understand client goals and provide guidance on optimizing the use of Simply.TV’s data solutions Identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute Monitor account health, usage metrics, and potential risks, taking proactive actions Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication Document client interactions, account plans, and track open items to ensure transparency Stay up-to-date on product updates, features, and industry trends You'll thrive in this role if you: Own client relationships and act as the main commercial and technical point of contact Understand client goals and provide guidance on optimizing the use of Simply.TV’s data solutions Identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute Monitor account health, usage metrics, and potential risks, taking proactive actions Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication Document client interactions, account plans, and track open items to ensure transparency Stay up-to-date on product updates, features, and industry trends Why join? 🚀 Work at the forefront of media tech – Help shape how millions discover TV & streaming content. 🤝 Be a trusted counterpart – Work directly with key clients to drive their technical success and satisfaction. 🌍 Collaborate globally – Join a strong team across continents that thrives on innovation and teamwork. 🎯 Make real impact – Your contribution ensures Simply.TV’s data and solutions empower millions of end users daily. 📈 Grow and learn continuously – Gain exposure to advanced technologies, media systems, and client infrastructures. Practicalities Language(s): Both German and English (fluent) Reports to: Head of Ingest Employment Type: Freelancer Location: Madrid, Spain (preferred) OR Austria, Germany, Poland Collaboration based on a freelancer set-up on a full-time allocation basis (40 hours per week).

Responsibilities

The Technical Account Manager will be responsible for owning client relationships, acting as the main commercial and technical contact, and driving revenue through renewals, upsells, and account expansion. This involves understanding client goals, monitoring account health, and coordinating with internal teams to resolve issues.