Technical Account Manager at Trane Technologies
Wellesley, Massachusetts, USA -
Full Time


Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

71000.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We’re a team that dares to look at the world’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Responsibilities
  • Serve as the main point of contact for your clients. Develop and maintain long-term business relationships
  • Understand clients’ technical requirements and objectives, and provide solutions and recommendations accordingly
  • Lead minor development efforts for enhancements enabling the customer experience as needed
  • Conduct regular check-ins with clients to evaluate their satisfaction and identify opportunities for improvement
  • Troubleshoot and support the timely resolution of support cases, configuration review and project related requirements
  • Collaborate with cross-functional teams to ensure smooth implementation and integration of our products and services. Working directly with Product Engineering for escalated issues
  • Stay up to date with industry trends, technologies, and best practices to provide valuable insights and solutions to clients
  • Prepare and present reports and updates to internal stakeholders and clients as needed
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