ABOUT GENSCRIPT

GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript’s businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy.
GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.

MAIN REQUIREMENTS:

• Solid professional technical background, minimum Master’s Degree in relevant life science fields including but not limited to cell biology, immunology, biochemistry and molecular biology.
• Fluent in Spanish and English is a must.
• Proficiency in any Nordic languages (Danish, Finnish, Norwegian, Icelandic or Swedish) is an added advantage.
• Good presentation skills with technical content.
• Customer-focused, proactive/action-oriented.
• Previous industry experience in a similar commercial role will be advantageous but is not essential.
• A Highly motivated individual with excellent communication, organization, and time management skills.
  

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Remote

GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.
Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform

• Take full charge of the daily operation of the customer service function that handles all initial inquiries from customers, dealers, and the general public regarding order placement, complaints, technical support and etc.
• Provide primary technical advice to customers with practical information and tools; identify and interpret customers’ requirements, shape these requirements to fit the business unit’s capabilities, and communicate these to customers.
• Work closely with the business unit Sales Account Manager as a consultant to clients in technical matters and improve customer satisfaction.
• Attends trade/technical shows and gives technical presentations to customers.