QUALIFICATIONS:

• Technical degree or diploma required; previous industry experience considered an asset.
• Strong knowledge of steam process industry applications, operations, and technology.
• 2+ years proven track record of sales growth.
• A minimum of 2+ years proven inside/outside sales experience in the process steam or related market.
• Excellent network of current industry contacts.
• Demonstrated ability to interface with and influence technical decision makers.
• Prospecting/opportunity skills.
• Strong innovation in selling and servicing techniques.
• Analytical and creative problem-solving skills.
• Effective written and excellent oral communication skills, including strong presentation skills.
• Strong technical ability to evaluate potential product applications and alternatives.

PURPOSE:

Under the direction of the Regional Sales Director, Canada, the Technical Account Representative leverages industry and applications experience to influence and maximize the sale of system upgrades, after-market, and OEM parts and services across Canada.

DUTIES & RESPONSIBILITIES:

• Responsible for the establishment, maintenance and growth of professional business relationships with customers.
• Prospects, qualifies, develops, follows up and closes existing and potential new customer accounts and sales opportunities.
• Maintains a high degree of product and application knowledge and combines this with industry knowledge and awareness, competitive awareness and our customers’ business needs.
• Promotes Solution selling to match customer’s needs.
• Establishes relationships, and builds rapport to assist with influencing customer preferences.
• Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
• Maintains accurate records and updates lead status within our Air Table system.
• Manage customer expectations relative to deliverables and timeframes.
• Support in-bound after-market sales activity when required.