Technical Analyst at Scentsy Inc

Meridian, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SQL, Python, JIRA, AI-assisted development, Agile Methodology, C#, Java, JavaScript, Git, AWS, Data Structures, Root Cause Analysis, CI/CD, Stored Procedures, Technical Requirements Definition, Troubleshooting

Industry

Manufacturing

Description

Description Scentsy is looking for a Technical Analyst to research, define, develop, and support system solutions; write and maintain SQL scripts; and diagnose and troubleshoot issues and defects. The Technical Analyst acts as a key member of an Agile team focused on deploying innovative technology solutions for a wide range of end-users, and is expected to use AI-assisted development tools to work efficiently while applying sound judgment to review and validate AI-generated output. What You Will Do: Identify, triage, troubleshoot, and fix system issues Define technical system requirements, collaborating with other teams as needed Respond to and escalate critical issues where appropriate Provide status updates and resolutions to IT leadership Prioritize reported defects and route issues to the appropriate resources for resolution Write, optimize, and maintain SQL (Structured Query Language) scripts, queries, and stored procedures to correct data issues, support reporting, and validate data integrity where these cannot be addressed by existing applications Review and validate AI-generated code, scripts, and recommendations for accuracy, security, and quality before they are committed or deployed Build and maintain scripts and lightweight tools (e.g., Python) to automate recurring tasks, transform data, and support integrations between systems Create, refine, and manage work in JIRA, including authoring and grooming tickets, maintaining sprint boards and workflows, documenting clear acceptance criteria, and keeping ticket status current Analyze root cause factors with investigative system tools, including reading code, that prevent production systems and processes from being highly reliable, accurate, and efficient Identify patterns in repeating system issues and escalate unresolved problems promptly and effectively while communicating patterns clearly and effectively with IT leadership Participate in daily stand-ups by verifying ticket progress and resolving questions or concerns from the development community Develop and maintain strong working relationships with cross functional teams Anticipate needs and organize and prioritize requests to ensure the success of multiple team initiatives in a timely manner Perform all other assigned tasks and requirements as needed What We're Looking For: Bachelor’s degree in Computer Information Systems, Computer Science, or closely related field Experience developing queries and stored procedures using SQL Server Management Studio (SSMS) or a comparable relational database platform Experience writing, debugging, and maintaining code in one or more programming or scripting languages (e.g., C#, Java, Python, JavaScript) Experience with data structures from custom-built systems Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Claude, Cursor) for code generation, debugging, and testing Experience working in JIRA (or comparable issue-tracking tooling) to manage tickets, sprints, and Agile workflows Experience extending JIRA with ScriptRunner and Forge apps preferred Familiarity with version control systems such as Git AWS Cloud Practitioner Certification preferred Strong interpersonal skills with the ability to communicate clearly with technical and non-technical audiences Ability to manage multiple competing tasks and deliverables effectively Strong analytical thinking and problem solving-skills Familiarity with modern software development workflows, including version control, code review, and CI/CD practices Ability to use AI-assisted development and analysis tools effectively and responsibly, applying sound judgment to verify and validate AI-generated code and recommendations Clear and direct written and verbal communication skills Ability to function independently as well as collaboratively in a team-oriented environment Ability to acquire a working knowledge of any software applications applicable to the position Exhibit knowledge of project management methodologies, milestones, and deliverable management within an Agile and Sprint framework

Responsibilities

The Technical Analyst is responsible for researching, developing, and supporting system solutions while maintaining SQL scripts and troubleshooting defects. They collaborate within an Agile team to deploy innovative technology and utilize AI-assisted tools to automate tasks and validate code.