Technical Application Engineer at Merck Serono SA

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

0.0

Posted On

01 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Expertise, Chromatography, Downstream Technologies, Customer Applications, Sales Cycles, Biopharmaceutical Industry, Project Management, Market Dynamics, Consultancy, Product Positioning, Networking, Strategic Opportunities, Product Development, Brand Awareness, Customer Needs Assessment, Collaboration

Industry

Pharmaceutical Manufacturing

Description

Your role: As part of the Process Solutions commercial organization, you are part of the Customer Applications (CA) team responsible for Affinity / Protein A chromatography. As part of this team, you will leverage your expertise and strategic insights in the field of downstream technologies with particular focus on purification portfolios, namely chromatography / Protein A to effectively collaborate with commercial partners to drive adoption of Merck technologies and subsequent sales. You will partner with commercial and other CA teams to develop comprehensive initiatives for to drive chromatography sales in the specified region. You will work with MSAT Team to ensure a seamless and highly consultative customer experience for customers testing and trialing Merck products You will assist Customer Application (CA) and Commercial team members to plan, coordinate and execute regional Plan of Action (POA). Use your understanding of customers, current industry drivers and trends, together with an appreciation of competition dynamics to effectively identify strategic opportunities to gain market share and grow the business. Collaborate with sales in pursuing new business opportunities, focusing on commercial business opportunities for pre-Sales projects including Downstream products & capabilities. Present Merck expertise to customers through both face-to-face and virtual interactions Identify customer needs, assess potential and apply technical expertise to ensure optimal use of technology within applicable regulatory environment. Prepare and/or validate the information required for prioritization of customer projects. Demonstrate consultancy with a high-level expertise in Downstream & chromatography processing customer needs and related products. Collaborate seamlessly with sales teams to prospect, qualify, pursue, propose, negotiate, and close customer opportunities, as needed & with focus on larger, complex opportunities. Drive the commercial teams to identify and nurture opportunities for Competitive Conversion (CoCo), New Product Introductions (NPI), Product Adoption (PA) and New Product Sales (NPS) Bring customer & commercial feed-back to leadership, business, & strategy to share best practices and identify potential gaps. Act as an ambassador for ONE PS mindset, to work beyond DSP product scope and support PS product rage where applicable Ensure successful brand awareness and marketing of Merck products for Pharma/Biotech in the designated territory. Ensure successful introduction of new products and participate in programs reinforcing product positioning and selling strategies. Identify customer needs, assess potential, and apply technical expertise to ensure optimal use of technology within the applicable regulatory environment. Maintain technical excellence in Downstream and complementary product portfolios. Participate in and contribute to upskilling activities such as Seminar Series and other Technology Team Programs. Monitor and report competitor activities and emergent customer needs and use this information to influence Merck’s product development strategy. Understand and track changes in local market dynamics and use them to leverage business strategies by sharing with relevant stakeholders (CA / Franchise partners). Build relationships and networks with industry decision makers and opinion leaders to maintain and grow Merck’s Downstream market & mind share. Who you are: Bachelor's degree in Life Sciences, Biotechnology, Chemical Engineering or other relevant field 3 14 years of relevant technical experience in the life science industry Knowledge of sales cycles from prospecting to closure in the Biopharmaceutical industry and relevant commercial experience Experience with biological production across modalities monoclonal antibodies (mabs) Ability to manage complex and dynamic projects with a variety of key stakeholders *내부 전보 확정 시 법인 이동이 필요한 경우, 퇴직급여 정산 또는 이전절차 및 각종 사내대출상환 절차가 필요할 수 있습니다. 내부 지원 시 해당 사항을 숙지하고 지원한 것으로 간주합니다.

Responsibilities

The Technical Application Engineer will collaborate with commercial partners to drive the adoption of Merck technologies, focusing on chromatography sales. They will also ensure a seamless customer experience and identify strategic opportunities to grow the business.