Job Description
Technical Application Support - Level 2
Bucharest

• You will take over the second level support in the area of Issuing Application-Support and, in particular, will look after Linux- and Cloudbased applications.
• You will support the ongoing operation of existing applications and actively participate in their further development through migrations and changes.
• Incident and problem management is carried out according to ITIL
• You will prepare and maintain the required operating documentation
• You will be responsible for the implementation of monitoring and act as the main contact person for internal colleagues regarding questions about the applications in your scope
• You will also be involved in project work for the applications you support, with the aim of putting new applications into production
• Identification and implementation of measures and procedures to ensure performance and availability fall within your area of responsibility