COMPANY OVERVIEW:

Resilux Americas, LLC, based in Pendergrass, Georgia, is a leading manufacturer of preforms and bottles in the PET (polyethylene terephthalate) industry. Part of the globally recognized Resilux group with over 15 locations worldwide, we specialize in delivering customized, sustainable packaging solutions. Our high-quality standards, innovative recycling initiatives, and modern production facilities reflect our commitment to protecting the planet while adding value to our clients, their customers, and our employees. At Resilux, we prioritize personal and professional growth, environmental responsibility, and delivering on our promises.

JOB SUMMARY

The Technical Application Specialist collaborates with Sales Account Managers to translate the Resilux value proposition to the market and customers, and will contribute to business growth by optimizing the product and customer mix and efficiently coordinating information between the local sales organization and the production, technical, and R&D departments.
This is an onsite position, based in Pendergrass, Georgia and requires up to 50% travel to customer locations.

QUALIFICATIONS

• Bachelor’s degree (Engineering) and 4+ years’ experience in PET packaging engineering and field application support within a manufacturing environment preferred.
• 5+ years’ experience in stretch blow molding processing preferred.
• Demonstrated commercial skills in a technical environment and working with technical products.
• Ability to communicate with multiple partners, internal and external, to develop innovative solutions that support company initiatives.
• Demonstrates strong analytical, problem-solving skills, and sound judgement.
• Loyal team player who understands how to work with stakeholders to achieve results.

KEY RESPONSIBILITIES

• External Responsibilities
• Visit customers with Sales Account Managers to provide technical assistance (technical support, claim handling, new product introductions).
• Attends trade shows and exhibitions to position Resilux as an innovative PET packaging company.
• Coordinates with internal stakeholders and customers where applicable to follow-up on and report on new projects.
• Identify and translate new technologies and market trends to the Resilux organization, suggesting improvements for products and services.
• Attends customer meetings in support of sales team where needed, to provide guidance and technical advice.
• Internal Responsibilities
• Oversee and coordinate project activities, ensuring timely delivery, resource management, and alignment with overall objectives.
• Collaborate with necessary internal teams through stages of product development to ensure successful new product launches.
• Collaborate with production, technical, and R&D departments to optimize product quality and cost-efficiency.
• Organize customer testing, validation, and reporting in cooperation with external labs.
• Decide on preform and bottle offerings based on technical performance and production capacity, considering customer requirements.
• Represents Resilux America through collaboration with Resilux Group Applications team.
• Core Competencies:
• High level of engagement, energy, and commitment to provide technical support for customer opportunities
• Ambitiously researches trends in packaging technology
• Knowledge of the market, business, customers, and value chain
• Passionate and organized
• Ability to collaborate with technical and non-technical team members
• Confident and effective communicator
• Experienced and effective troubleshooter
• Uses a problem-solving approach
• Self-motivated and capable of motivating others.