Technical Architect - Dynamics 365 CE & Power Platform at Capgemini Portugal

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

160000.0

Posted On

28 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dynamics 365 CE, Power Platform, Solution Architecture, CRM Architecture, Integration, Data Flow, AI, Customer Experience, Technical Leadership, Mentorship, Plugin Development, JavaScript, Power Automate, Dataverse, Azure Integration Services, Customer Insights

Industry

IT Services and IT Consulting

Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Locations: Locations: NY City Metro Area / Chicago IL / Atlanta GA / Charlotte NC / Dallas TX / Malvern PAJob Description Role and Responsibilities:Solution Architecture & Design Lead the technical design of D365 CE (Sales, Service) solutions aligned with business processes and transformation goals.Define and implement scalable, secure, and extensible CRM architecture.Ensure alignment with the Calandra End-State Architecture and integration with D365 F&O via Dual-write.Platform Modernization & CustomizationOversee the migration from legacy CRM (AX 2009) to D365 CE for B2B and B2C operations.Configure and customize D365 CE using Power Platform, plugins, workflows, and Power Automate.Enable out-of-the-box features and extend capabilities using custom development where needed.Integration & Data Flow Design and implement integrations with:Shopify, Espresa, Paymentech, SendGridDatabricks Lakehouse for Pet Registry and Microchip RegistryMicrosoft Dataverse and Customer InsightsEnsure real-time data synchronization and robust API-based integrations.AI & Customer Experience EnablementSupport deployment of Microsoft Copilot for AI-powered customer interaction summaries and forecasting.Enable data-driven insights through integration with Dataverse and Power BI.Collaboration & Delivery SupportWork closely with enterprise architects, functional leads, and development teams to ensure cohesive delivery.Provide technical leadership and mentorship to CRM developers and integration specialists.Participate in code reviews, solution validation, and performance tuning.Required Skills & Experience: 10+ years of experience in CRM solution architecture and development, with 5+ years in Microsoft Dynamics 365 CE. Expertise in:D365 Sales, Customer Service, Power PlatformAzure Integration Services, Dataverse, Dual-writePlugin development, JavaScript, Power Automate, and custom connectorsExperience in large-scale CRM implementations and data migrations.Strong understanding of enterprise integration patterns and cloud-native architecture.Preferred Qualifications:Microsoft Certified: Dynamics 365 + Power Platform Solution Architect ExpertExperience with Databricks, Microsoft Copilot, and Customer InsightsFamiliarity with IPPD 365 or similar delivery frameworksExpected Outcomes:A robust, scalable, and integrated CRM platform supporting B2B and B2C operationsSeamless data flow and real-time synchronization across enterprise systemsAI-enabled customer engagement and data-driven decision-makingHigh-quality, maintainable technical solutions aligned with business goalsLife at Capgemini: Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: • Flexible work • Healthcare including dental, vision, mental health, and well-being programs• Financial well-being programs such as 401(k) and Employee Share Ownership Plan• Paid time off and paid holidays • Paid parental leave• Family building benefits like adoption assistance, surrogacy, and cryopreservation• Social well-being benefits like subsidized back-up child/elder care and tutoring• Mentoring, coaching and learning programs• Employee Resource Groups • Disaster Relief Disclaimer: Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Salary Transparency: Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to the highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $130,000 - $160,000/ yearly. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Responsibilities

Lead the technical design of D365 CE solutions aligned with business processes and transformation goals. Oversee the migration from legacy CRM to D365 CE and ensure robust API-based integrations.