To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success
Job Details

PREFERRED SKILLS:

• Salesforce Platform Experience
• Professional Services or consulting experience in customer-facing environments
• Application Development experience.
• Agile project methodology experience.
  Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
  NOTE: By applying to the Technical Architect posting, recruiters and hiring managers across the organization hiring Technical Architects will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

• Work with Salesforce customer account teams to ensure customers are successful with our platform. Customer Success is #1
• Act as a Trusted Advisor and SME for our clients
• Work closely with customers and partners to guide implementation projects to follow Salesforce standard methodologies and align with our product roadmap, so resulting solutions meet customer long-term business objectives
• Deliver billable technical consulting and advisory services, including technical workshops, design / code reviews, architecture workshops, training and enablement teams, development work, product extensions / integrations, solution & performance optimizations, and supporting ad-hoc technical queries from project teams
• Assess customer’s business & technology requirements, and translate into technical solutions
• Engagements may also include planning, organization, and leadership roles within customer and partner project teams
• Continuously developing your personal expertise on Salesforce Industries Platform Cloud, related products and technologies.
• Contributing to thought-leadership, and sharing knowledge within the Salesforce community