Technical Assistant at St Vincents Health Australia Group Support Services

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

33.7

Posted On

24 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Specimen Processing, Data Entry, Customer Service, Laboratory Housekeeping, Centrifugation, Aliquoting, Medical Request Management, Time Management, Communication Skills, Teamwork, Multitasking, Attention To Detail

Industry

Hospitals and Health Care

Description

Job Description: Role title: Technical Assistant Role type: Casual (up to 38 hrs/ week) Role grade: Technical Assistant Grade 2, (Year1-3) Department and location: Central Specimen Reception, SydPath, St Vincent’s Hospital, Darlinghurst Salary: $32.46- $33.70 + 25% Casual Loading +Super + Salary packaging Better and fairer care. Always. We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. About the role Rotating roster Monday to Sunday, including occasional overnight shifts, with flexibility to support operational requirements. Accurately manage and process medical request forms to ensure smooth workflow, timely turnaround times, and high-quality patient care. Deliver exceptional customer service by responding to client telephone enquiries professionally and acting as a key point of contact for stakeholders. Perform specimen reception and preparation activities, including labelling, centrifugation, aliquoting, and storage, ensuring specimens are processed accurately and ready for analysis. Operate pre-analytical processing equipment and assist with laboratory housekeeping, maintenance, and courier duties, including the transport of blood products and collection of specimens across the hospital. About you Proven qualifications and/or practical experience in pathology or a related field, providing a strong foundation of technical knowledge and skills. Strong teamwork skills with a proactive attitude, demonstrating the ability to collaborate effectively and contribute positively to a busy work environment. Excellent verbal and written communication skills, with a strong customer service focus and professional telephone manner. High-level data entry skills with exceptional attention to detail, ensuring accuracy and efficiency in a fast-paced setting. Ability to prioritise competing tasks, work independently, and adapt to multitasking and cross-training across various areas within Customer Service and Reception (CSR). Why work at St Vincent’s? Join us on our mission to provide care to all, including the most at-risk people in our community Discounted access to many gyms for you and your family with Fitness Passport Access to discounted private health insurance with Medibank Access to a government salary sacrifice program. Make a proportion of your salary tax-free Committed to financial support for educational development, scholarship programs, paid study leave About the hospital In this role you will be based at St Vincent’s hospital, Darlinghurst. A busy inner-city hospital in a beautiful location Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches A place of expert clinical care for at-risk people Closely partnered with universities & affiliated research institutes, many of which are located on-campus Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health Sponsorship / work rights for Australia Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role. Pre-employment checks Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations. Equal opportunity We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. How to apply The closing date for applications is 08 July 2026. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the role. Respectfully, this role is not open to recruitment agencies Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct Set up Job Alerts to see future opportunities that interest you. New users can click Create Account from the Sign-in screen. St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more. Click Forgot your password? from the Sign-in screen and follow the instructions to reset.

Responsibilities

Manage and process medical request forms and perform specimen reception activities including labelling, centrifugation, and storage. Provide professional customer service to stakeholders and assist with laboratory maintenance and courier duties.