DESCRIPTION

CSM2, a specialist equipment manufacturer supplying maritime atmosphere control systems and support services has an exciting opportunity for a Technical Author
As Technical Author, your role will be to research, develop, write and review technical information and guidance for new and existing products and publications such as reports and manuals to our UK and oversees customers. This information is critical to the reputation of the business.

TRAVEL REQUIREMENTS

• Some travel to other group offices in the UK may occasionally be required.

Other requirements

• Candidates must have an existing right to live and work in the UK
• Candidates must have passed UK security clearance to Security Check level or be able to obtain this level. To gain SC clearance will normally require a candidate to have been resident in the UK for a minimum of 5 years.

• Work with internal and external teams to obtain an in-depth understanding of the product and the documentation requirements.
• Gather, analyse new and existing and potential content, focusing on reuse and single-sourcing opportunities.
• Research, organise, and present technical information in a clear, concise, and user-friendly manner.
• Collaborate with subject matter experts (engineers, designers, and technicians) to gather information and ensure accurate and comprehensive documentation.
• Working on and managing multiple projects/documents simultaneously.
• Create and maintain the information architecture and configuration control.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
• Develop and maintain document templates, style guides, and other resources to improve documentation quality and consistency.
• Create tutorials to help end-users use a variety of applications.