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Technical Authority Expert at Ericsson

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telecom Theories, Charging System, IN Protocols, Diameter, Troubleshooting, NPI Report Analysis, Governance Preparation, Feasibility Analysis, Network Changes, 24X7 Support, Ticket Handling, Operations Maintenance, Backup Management, Access Management, Customer Requirement Handling, Charging System Audit

Industry

Telecommunications

Description

Good Understanding of Telecom Theories and Fundamentals. Good knowledge in Operation & maintenance of charging system. Understand network and technology evolutions from IN perspective including converged networks. Relevant experience in IN domain with Exp on IN protocols like INAP, CAMEL, Diameter. Experience with IN Nodes like ECMS, EMA, EMM, SDP, CCN, IVR, NgVS, AIR, NgCRS & OCC. With good troubleshooting skills and understanding of the solution. NPI/MAPA report analysis & plan for correction. Preparation of Governance slides. Feasibility analysis & propose new solution for all Changes in the Network. 24X7 support for critical incident Rotational shift as per customer timings & rotation. Ticket handling as per SLA Perform operations & maintenance tasks on daily/weekly basis. Secure Daily/Weekly & Monthly backups. Access management Access reports and databases to gather data on network statistics (routine) Assist experienced engineers in the development of optimization and capacity plans (routine) Maintaining Operational Calendar. Handling Customer requirement & implement the same in the Network. Perform audit on different Charging System node.

Responsibilities

The role involves providing 24X7 support for critical incidents and performing operations and maintenance tasks on a daily and weekly basis. Additionally, the expert will analyze reports, prepare governance slides, and handle customer requirements in the network.