CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

EXPERIENCE YOU’LL NEED TO HAVE:

• 6+ years of IT experience; preferrable as a Technical Business Analyst
• 3+ years of experience with JIRA, Tableau, Confluence, Clarity, and MS Office.
• Deep understanding of application development tools, methodologies, and industry practices.
• Proven business analysis experience in complex environments.
• Strong self-management and communication skills.
• Previous Fiserv Back Office and Settlement development group experience.

EXPERIENCE THAT WOULD BE GREAT TO HAVE:

• Expertise in merchant acquiring and settlement systems.
• Experience with transaction processing and compliance projects involving major credit/debit networks (e.g., Mastercard, Visa, Discover, Star, Accel).

ABOUT YOUR ROLE:

Fiserv seeks a Technical Business Analyst, Advisor II for its Back Office and Settlement development group within Merchant Solutions. This experienced IT professional excels in problem-solving and communication, with a background in software requirements engineering and large-scale project execution. The role involves collaborating across client, business, and development teams to define and document software requirements using repeatable, supportable processes.

WHAT YOU’LL DO:

• Analyze business needs and gaps, especially in Payment Acquiring and Settlement services.
• Define future-state business architecture using process flows.
• Identify and gather business and technical requirements across the Software Development Lifecycle (SDLC).
• Facilitate elicitation sessions to define needs, gaps, and impacts.
• Interpret functional and non-functional requirements from various formats.
• Create and manage business requirement documents for each SDLC stage.
• Update requirements due to scope changes.
• Support integration testing to ensure alignment with business needs.
• Lead knowledge-sharing sessions and respond to stakeholder inquiries.
• Demonstrate strong organization, time management, communication, and interpersonal skills.