Job Description

Roles & Responsibilities

• To understand business requirements from multiple stakeholders and accurately translate them into technical requirements for software solutions.
• Ensuring that requirements are delivered on time and within scope.
• Design of technical solutions that align with business requirements.
• Creating detailed documentation (functional specifications, system requirements, workflows, UMLs) for development teams.
• Ensuring the technical feasibility of the proposed solutions and identifying risks or limitations early on.
• Acting as the liaison between technical teams (developers, testers, etc.) and business stakeholders to ensure clear communication and understanding.
• Providing ongoing support and clarification to the development team during the software development lifecycle.
• Collaborating with QA teams to define acceptance criteria and test cases based on business requirements.
• Ensuring that software meets functional requirements, performance benchmarks, and quality standards.
• Assisting in UAT (User Acceptance Testing) and validating that the delivered solution meets business needs.
• Suggesting improvements to business processes and system features based on feedback from stakeholders and end-users.
• Monitoring and analysing product performance post-deployment to identify areas for improvement.
• Working alongside project managers to ensure timely and efficient project delivery.
• Leveraging AI tools (e.g. Claude) to accelerate requirements analysis, documentation drafting, and workflow automation, while critically reviewing AI-generated outputs for accuracy before use.
• Writing requirements for integrations with third party providers (telcos, payment gateways, banking partners) and coordinating dependencies across external vendors.