Technical Business Analyst - Martech at Vanguard

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, MarTech, Agile, Jira, Confluence, Stakeholder Engagement, Analytical Skills, Documentation, Communication Skills, Technical Design, Problem Solving, Business Process Improvement, Mentoring, Collaboration, User Support, Requirements Gathering

Industry

Financial Services

Description

About Us More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners. Today, Vanguard is one of the world’s largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals. **This hybrid role (in office Tues-Wed-Thurs) is based in Melbourne, VIC** As a Business Systems Analyst - MarTech you will play a key role in shaping and delivering technology solutions that support Vanguard’s strategic objectives. You’ll work closely with stakeholders, engineers, and product teams to lead discovery processes, gather and document requirements, and support the design and implementation of scalable systems. Key Responsibilities Analyse business and user needs to define system scope and objectives. Lead workshops and discovery sessions to gather and refine requirements. Translate business needs into functional and technical documentation. Collaborate with software engineers and participate in technical design and test planning. Drive business process improvement initiatives to enhance operational outcomes. Lead the implementation of new systems and software, identifying constraints and recommending solutions. Support users during application rollouts and enhancements. Guide and mentor less experienced team members. Contribute to special projects and cross-functional initiatives. What You’ll Bring Minimum 5 years of relevant experience, including 2 years in a technical analyst role. Experience within the MarTech space and an appreciation of marketing principles. Experience working in Agile environments and using tools such as Jira and Confluence. Proven ability to lead workshops and facilitate stakeholder engagement. Excellent analytical, documentation, and communication skills. Undergraduate degree in Business Administration or equivalent experience preferred. Tech-savvy mindset with a passion for solving complex problems. Inclusion Statement Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose. Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests. This website uses "cookies" to distinguish you from other users. A cookie is a small file of letters and numbers placed on your computer or device. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and services. The cookies are stored locally on your computer or mobile device. To accept cookies you can continue browsing as normal. Or you can go to our Privacy Policy to read more information and learn how to change your preferences.

Responsibilities

The role involves analyzing business and user needs to define system scope and objectives, leading workshops to gather requirements, and collaborating with software engineers on technical design. Additionally, the analyst will drive business process improvements and support users during application rollouts.