Technical Business Analyst

at  Megaport

ABOUT MEGAPORT

Megaport has transformed the way IT gets connected. We’re global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We’re also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock Exchange. We’re a lean, high-achieving team made up of over 250 members globally. While the company is headquartered in Brisbane, Australia, employees are spread out across North America, Europe, and Asia-Pacific. Staff enjoy an environment that is collaborative, supportive, and fun.

ABOUT THE ROLE

Reporting to the Software Delivery Manager, this role will facilitate the gathering and communication of requirements between stakeholders and the engineering teams. Your main tasks will include performing detailed requirements analysis, documenting processes and communication of findings. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. A large part of this role is working with stakeholders to elicit problem statements and detailed requirements and to be able to communicate this to the engineering teams. You will work closely with the QA team to document acceptance criteria.

WHAT YOU’LL BE DOING

• Work with stakeholders to gather and document requirements.
• Model business processes and workflows.
• Translate functional and business requirements to detailed technical requirements.
• Create and maintain a backlog of user stories for the Engineering team.
• Collaborate with engineering teams to refine and communicate requirements.
• Prepare for and participate in agile refinement sessions.
• Facilitate generation of a shared understanding of outcomes and impacts across a broad audience.