ABOUT MEGAPORT

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

YOUR ROLE

As a Technical Business Analyst, you’ll be a vital link within one of our Software Engineering teams, bridging the gap between business needs and technical solutions. You’ll translate functional requirements from stakeholders into clear, actionable technical specifications for engineers. Your core responsibilities include in-depth requirements analysis, process documentation, and effectively communicating complex findings to both technical and non-technical audiences.
We’re looking for an analytical thinker who excels at eliciting detailed problem statements, defining clear acceptance criteria with the QA team, and fostering seamless communication across the entire development lifecycle.

WHAT YOU’LL BE DOING

• Leading discovery sessions with stakeholders to capture and document product requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.
• Visualising complex concepts through technical designs, system workflows, user journeys, and business processes to facilitate clear understanding and alignment on business outcomes.
• Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams.
• Owning and prioritising the team’s backlog of user stories.
• Collaborating closely with engineers to ensure precise communication and refinement of product requirements.
• Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams.
• Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams.