We are looking for a Technical Business Analyst to join our Dublin team. This is a customer-facing role, requiring a mix of consultancy, implementation, and technical analysis skills. You will work closely with customers, project managers, and technical teams to gather requirements, design solutions, and ensure successful project delivery. If you are someone who thrives on solving problems, enjoys working with customers, and likes being involved in both business and technical aspects of projects, then this role is for you.

REQUIRED SKILLS & EXPERIENCE

• At least 3- 5 years’ experience in a Business Analyst, Technical Analyst, or similar role.
• Strong SQL scripting skills.
• Excellent communication skills in English, both written and verbal.
• Knowledge of software development lifecycles.
• Strong documentation skills.
• A sense of humour.
• Eligible to work in Ireland.

Your responsibilities will include, but are not limited to:

• Consulting with customers to gather requirements, model business processes, define use cases, and perform gap analysis.
• Working with Sales and Project Managers to scope and document high-level and functional and technical specifications.
• Attending remote and on-site project meetings to support solution design and alignment with customer needs.
• Supporting the installation, configuration, and rollout of solutions in customer environments.
• Providing support and guidance during go-lives.
• Creating project documentation.
• Providing technical consultancy for customer projects.