SKILLS AND QUALIFICATIONS

• Proven experience and track record in sales.
• Experience & Knowledge with Gearboxes, motors, pumps
• Excellent customer service skills.
• Concise communication skills.
• Excellent telephone manner.
• Customer focussed.
• Works well on own initiative or as part of a team.
• Organised and ability to keep calm when under pressure.

To carry out and take responsibility for ALL Technical Sales & Business Development internally, along with all other tasks as required by the Branch manager.

Main Duties:

• Taking enquiries from customers over the phone in a professional manner.
• Investigating, researching and finding NEW business opportunities from dormant and new accounts.
• Ensuring Customer service levels surpass customer expectations.
• Creating and closing quotations/enquiries and recording them down in an accurate manner.
• Issuing quotes to customers on the day it is collated and contacting the customer to inform them of any delays.
• To produce all aspects of quotes as directed by the Customer Service Manager or Branch Manager
• Following Sales Strategies created and implemented by the Managing Director.
• To Call Customers and chase orders, quotes and PO’s
• To treat all sales related work as a priority.
• Liaise with the Area Sales Managers daily regarding the processing of all sales documentation, lead generation and assist where necessary.
• Update emir accordingly with quote notes and files, job cards with photos, notes and files.
• General Sales administration.
• Perform any other duties within your capabilities as directed by the Company.