Key duties and responsibilities will include:

• Running a full caseload of professional indemnity claims
• Maintaining an accurate understanding of the delegated authority principles and reporting requirements on all matters falling outside of the delegated authority
• Making strategic decisions in the Insurers’ best interests
• Investigating and identifying an Insureds exposure to claims, identifying and obtaining information relevant to liability and quantum
• Providing guidance and assistance to the Insured in response to complaints and claims, including approving settlement offers
• Negotiating settlement of claims within the delegated authority
• Investigating and reporting to Insurers on policy cover and response
• Managing panel solicitors as agent for Insurers including reporting where claims fall outside the delegated authority
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