Technical clerk (m/f/d) in internal sales

at  NETZSCH Group

Company Description
As a global specialist for pumping complex media, customer satisfaction is the top priority at NETZSCH Pumps & Systems. We have been developing, producing and distributing customized and sophisticated pump solutions for more than seven decades. With over 2,500 employees, NETZSCH Pumps & Systems is the NETZSCH Group’s largest and best-selling business unit alongside NETZSCH Analyzing & Testing and NETZSCH Grinding & Dispersing. Our performance standards are high. We promise you Proven Excellence - outstanding performance in all areas. We have been proving that we can do this time and time again since 1873.
Job Description

You will support our sales team in the Environment & Energy division with the following tasks:

• Processing telephone and written customer enquiries
• Order entry and support
• Technical customer advice
• Designing and calculating pumps and accessories
• Preparing individual, customized quotations and following them up
• Negotiation of offers within the scope of decision-making authority
• Support and expansion of the existing customer base
• Close cooperation with sales representatives, subsidiaries, agencies and internal departments
• Competition and market observation with corresponding reporting
• Participation in trade fairs

QUALIFICATIONS

• Successfully completed training with a technical background, further training as a master craftsman, technician or bachelor is an advantage
• Professional experience in an international industrial company desirable
• High affinity, understanding and interest in the technology of products requiring explanation
• Ideally knowledge of the structure and function of positive displacement pumps
• Independent and responsible way of working
• Quick comprehension and high resilience combined with a high level of commitment
• Good communication and teamwork skills
• Ideally knowledge of SAP
• Good command of written and spoken English and German

• Processing telephone and written customer enquiries
• Order entry and support
• Technical customer advice
• Designing and calculating pumps and accessories
• Preparing individual, customized quotations and following them up
• Negotiation of offers within the scope of decision-making authority
• Support and expansion of the existing customer base
• Close cooperation with sales representatives, subsidiaries, agencies and internal departments
• Competition and market observation with corresponding reporting
• Participation in trade fair