Technical Client Performance Manager – Engage at Vi

Tel-Aviv, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Solution-Oriented Problem Solver, Analytical Thinking, Technical Literacy, SQL, Athena, Snowflake, S3, Collaboration, Client Performance, Data Science, Performance Analysis, Strategic Recommendations, Operational Readiness, Campaign Health Management, Product Influence, Client Feedback

Industry

Wellness and Fitness Services

Description

Vi is the market-leading Enterprise-AI platform for health, serving some of the world’s largest health organizations—from Fortune 500 healthcare providers to pharma and consumer brand- helping them maximize acquisition, enrollment, engagement, retention, and health outcomes. Vi’s platform is backed by $125M+ in R&D, serving over 175 million members daily and growing. Vi offers three main product lines: Activate, Engage and Transform. Vi Engage is a productized data solution, outputting predictive and personalized CRM or Operational Triggers to drive decreased cost per enrollment and increased lifetime value. About the Role As a Technical Client Performance Manager at Vi, you’ll be at the forefront of driving measurable impact—owning the strategy and execution behind product performance to ensure our Enterprise clients hit and exceed their KPIs. Your focus will be driving strong performance across Proof of Concepts (POCs) to ultimately lead to conversions, as well as maintaining optimal performance across long-term contracted clients. You will be the “end to end” quarterback across each account, connecting Client Performance inputs to the internal R&D team and serving as a technical problem solver, while supporting the Account Manager and Clients externally. Responsibilities KPI & ROI Performance Ownership – Own enterprise client performance outcomes, driving KPI achievement while proactively identifying gaps and partnering with Product and Data Science to optimize performance Business Challenge Translation & Solution Design – Translate client business challenges into optimal application of Vi platform capabilities Operational Readiness & Campaign Health Management – Ensure weekly operational readiness, including flags and campaign health Client Performance & Strategic Recommendation – Prepare client-facing deliverables for performance analysis and strategic recommendations Technical Platform Fluency for Performance Impact – Maintain strong understanding of data flows, filters, and product implications to drive performance Product Influence Through Voice of Customer – Influence product roadmap and internal prioritization through structured client feedback and insights Internal Delivery Ownership – Own execution of ongoing client requests throughout customer lifecycle, across internal delivery teams Requirements Solution-oriented problem solver with strong business instincts to consultatively apply Vi’s capabilities to complex challenges Highly analytical thinker, with ability to own client outcomes and support client-facing performance discussions Technical literacy, including basic SQL and familiarity with Athena, Snowflake, S3. Execution-oriented, experienced in collaborating closely with RnD teams 4+ years in client performance, analytics, or strategy roles, with experience working with technical stakeholders and complex enterprise clients Advantages null Why choose Vi? null Why choose Muuv? null

Responsibilities

The Technical Client Performance Manager will drive measurable impact by owning the strategy and execution behind product performance to ensure Enterprise clients meet their KPIs. This role involves managing Proof of Concepts and maintaining optimal performance for long-term clients while connecting client inputs to internal teams.