JOB DESCRIPTION:

SkillGate is a rapidly growing provider of online training and talent management solutions. We deliver content and software solutions to over 250 businesses across the UK. We are looking for an enthusiastic and technical client support manager to join our client management team.

KEY SKILLS:

• Highly organised with some experience of managing small projects
• Proficient in main MS Office products (Outlook, Word, PowerPoint)
• Highly confident with Excel and data analysis
• Accurate and clear written and verbal communication skills
• Ability to manage and prioritise own workload
• Ability to maintain good relationships with clients
• Some experience of web programming preferred – e.g. Javascript/Coldfusion

ABOUT US:

SkillGate Ltd has been providing online learning services to some of the world’s leading companies for over 25 years. We offer one of the industry’s most advanced Learning Management Systems and a wide range of online training courses.
Our dynamic team is made up of trainers, authors, programmers, designers, account managers and marketeers who love a challenge and are dedicated to finding solutions to training needs.
If this job sounds of interest, and you believe you have the skills we are looking for, apply today!
Job Type: Full-time
Pay: £41,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• West Sussex, GU29 0DP: reliably commute or plan to relocate before starting work (required)

Work Location: In perso

• Managing and supporting with system implementations
• Managing small client-commissioned projects
• Investigating and resolving reported problems (where possible)
• Holding meetings with clients around technical/project related matters
• Communication with customers through virtual meetings, email and telephone
• Management of data transfer tasks in Excel/csv
• Identifying commercial client opportunities
• Writing clear specifications from customer briefs