Technical Consultant at High Radius Consulting

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Java Development, Java Support, Debugging, Troubleshooting, Cloud UAT Environment, Tool Development, Knowledge Base Creation, Hibernate, Spring, Struts, Micro Services

Industry

Software Development

Description

About Us HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide. Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kelogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shaping our promising future. Job Summary The incumbent in this role is responsible for technical and test environment support for multiple account implementation Highradius and Partner projects for O2C products Key Responsibilities Responsible for technical support of the product Implementation for various clients Own the Tickets resolution by debugging the issue and provide resolution. Troubleshooting Cloud UAT environment related technical issues. Development of tools and utility to help in reduction of technical issues. Create and maintain knowledge base articles, FAQs, and other technical documentation to empower customers and internal teams. Collaborate with cross-functional teams, including product development, platform , other product engineering teams to address customer feedback and improve product quality. Stay up to date with the latest product features, updates, and technologies through continuous learning. Provide accurate information about our products, services, policies, and procedures. Contribute to a team environment focused on achieving customer satisfaction goals. Requirements: 3-5 years of Java development/ Java Support experience using Java Education: BE/B.Tech/B.Sc/BCA/M.Sc/MCA/M.Tech (preferably from a top reputed university) Strong problem-solving ski ls, very good debugging ski ls, hands-on with technical details, and driven by results. Technology Stack: Java, Hibernate, Spring, Struts, Micro Services What You’ll Get Competitive salary. Fun-fi led work culture (https://www.highradius.com/culture/) Equal employment opportunities. Opportunity to build with a pre-IPO Global SaaS Centaur.

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Responsibilities

The incumbent will provide technical and test environment support for multiple account implementation projects involving HighRadius and Partner O2C products. This includes owning ticket resolution through debugging, troubleshooting cloud UAT environment issues, and developing utilities to reduce technical problems.