JOB DESCRIPTION

Design, install, configure, test, maintain and support Monitoring Analytics and Connected Care hardware and software solutions.

• Deliver professional IT services to our customers as one off or as part of larger project engagements
• Support the project implementation teams, consisting of project managers, clinical consultants and field service engineers, with your IT expertise and experience on healthcare system integration
• Deliver training to internal and external customers
• Diagnose and resolve technical hardware and software issues, remotely and on-site
• Collaborate with the customers and the Customer Care Solutions Center to identify, analyze and develop a resolution plan to resolve customer’s issues
• Proactively suggest process and product improvements
• Identify new professional service opportunities by providing data and value analysis
• Strengthen our IT value proposition