From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.
Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.
And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for “family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.
We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.
About the role:
The post holder will be expected to be a highly motivated and customer-centric individual who works well within the team and aims to reach and exceed targets and standards set by the Technical Operations manager.
You will be responsible for delivering quality technical consultancy to MRI’s HousingOne customers. Customer interaction will form a part of the consultancy required to capture detailed requirements and deliver services in accordance with the agreed expectations or contractual obligations.

What you will do:

• Scope the requirements for bespoke solutions such as third-party integrations or customer specific web portals, produce a Statement of Works along with clear estimates and ensure that they meet the requirements for all stakeholders.
• Develop, test, implement and maintain custom solutions for customers, to allow a degree of variation in the operation of standard components of MRI’s HousingOne software suite.
• Maintain a good working knowledge of Progress 4GL development environment, Progress Webspeed, Progress AppServer technology used in our browser of choice, cloud ready, ONEHousing application.
• Undertake detailed investigations of issues reported by our Housing customer base and provide workarounds and solutions in a timely manner.
• There may occasionally be requirement to work evenings and weekends for scheduled work, which is paid at overtime rates.

Essential Skills:

• Proven experience in Progress OpenEdge development progress 4GL, webspeed / PAS or another programming language
• Hands on experience in Web Technologies – CSS, HTML, Javascript, JSON, XSLT, XML
• Proven ability to analyse and solve problems.
• Good communication and presentation skills.
• The ability to see solutions through to completion.
• Excellent organisational skills.
• Ability to work under pressure in fast paced environment.

Desirable Skills:

• Understanding of Housing management software and databases.
• Microsoft product support (Windows server, SQL server, IIS)
• The desire and aptitude to continuously learn new skills and ability to learn quickly.

We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Have confidence in your health with our offered Medical Aid Scheme.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of “Flex Time Off” to be used whenever and however you choose!
• Further your professional development with our Tuition Reimbursement Schemes
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.
As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.
Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself

• Scope the requirements for bespoke solutions such as third-party integrations or customer specific web portals, produce a Statement of Works along with clear estimates and ensure that they meet the requirements for all stakeholders.
• Develop, test, implement and maintain custom solutions for customers, to allow a degree of variation in the operation of standard components of MRI’s HousingOne software suite.
• Maintain a good working knowledge of Progress 4GL development environment, Progress Webspeed, Progress AppServer technology used in our browser of choice, cloud ready, ONEHousing application.
• Undertake detailed investigations of issues reported by our Housing customer base and provide workarounds and solutions in a timely manner.
• There may occasionally be requirement to work evenings and weekends for scheduled work, which is paid at overtime rates