Technical Consultant at Y Soft

, , Czechia -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Pre-Sales Consultation, Post-Sales Support, SQL, Wireshark, Infosec Practices, PowerShell, Operating Systems, Networks, Customer Needs Assessment, Training, Problem Solving, Communication, Agile Principles, Team Collaboration, Autonomous Decision Making

Industry

IT Services and IT Consulting

Description

Technical Consultant Here at Y Soft, we do things differently. Whether it´s building Czech globally successful IT company from scratch, turning hundred-membered teams into a manager-less ecosystem, or implementing agile principles across the company, we can proudly say that our innovative ideas just work out. Here´s another challenge ahead of us as we are building cross-functional teams (Sales and Customer support) of the future. It might be not-to-miss opportunity for you, as we are looking for a Technical Consultant to join our team for the South-Middle-East Europe region. What you´ll do: You will be a part of a self-organized cross-functional team. Your squad will consist of solution consultant, sales representatives, and another senior technical consultant. Together you will deliver end-to-end care to Y Soft partners and customers. Specifically, your tasks will be to: Troubleshoot complex and challenging issues that might occur once our product SAFEQ is up and running Be responsible for the delivery phase of new deployments Act as a primary technical contact for partners and customers Provide pre-sales and post-sales support Provide complex technical Level 3 support for the Y Soft Cloud and on-premises products using various IT technologies (SQL, Wireshark, infosec practices, PowerShell) Act as a trainer for both partners and customers (online and on-site) Influence the direction of product development Occasionally travelling and meeting partners in different countries About you: We are seeking someone who is an excellent communicator and wants to be close to our business partners and customers. Someone whose dopamine level pops once the technical riddle is solved. Someone who values the responsibility of making autonomous decisions rather than being subject to direct orders from managers. What is a good background for this job? 3 years of pre-sales consultation experience Can-do attitude whether it comes to a challenging technical issue or learning new things Broad IT skills in operating systems, networks, and SQL databases (Windows servers, Linux, TCP/IP, SQL, etc.) Advanced (B2) written and spoken English and German is a must Ability to comprehend customer needs and devise the most fitting solution Perks and benefits of this job: 30 days of vacation + 3 sick days 12 days for education and self-development (Grow Days) + language education support Strong work-life balance - Hybrid working environment with a flexible schedule (combination of home and office work) Cross-team collaboration with a great opportunity to learn new things and grow Innovative, global, team-centric environment Reward system for public speaking Home office and Meal allowances Daily refreshment in office + community breakfasts, free 3D print Dog-friendly and bike-friendly offices Sound interesting? Hit apply and come say hi. To learn more about us visit Facebook or Instagram.

Responsibilities

As a Technical Consultant, you will troubleshoot complex issues, manage the delivery phase of new deployments, and act as the primary technical contact for partners and customers. You will also provide pre-sales and post-sales support and influence product development.