KEY ACCOUNTABILITIES

• Keep important documents organised and up-to-date, making sure they are easy to find.
• Help track and analyse performance data, preparing simple reports to highlight trends and areas for improvement.
• Help prepare, take minutes and share reports on compliance and performance, ensuring stakeholders receive timely information.
• Work with various teams to support compliance efforts and suggest ways to improve operations.
• Assist in developing better office processes to increase efficiency and effectiveness.

SKILLS, KNOWLEDGE, AND EXPERIENCE

• Previous experience in an administrative support role, preferably within a technical or facilities management environment.
• Relevant degree or equivalent experience in facilities management, business administration, or a related field.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and familiarity with compliance management systems.
• Analytical mindset with the ability to interpret data and generate reports.
• Detail-oriented, proactive, and able to work collaboratively in a fast-paced environment.

ABOUT US

The Arch Company offers more commercial space for small and medium-sized businesses to rent than any other provider in the UK, supporting thousands of business owners who play a vital role in the UK economy. Established in 2019, our spaces are deeply connected to the rich history and heritage of the railway. Our portfolio spans 24.8 million sq. ft. and includes 5,300 properties, such as railway arches, former station buildings, and parcels of land, many situated in prime urban locations.
Our mission is to create environments where businesses can thrive. As a values-led company, we are dedicated to accountability, making a positive impact, fostering strong business practices, and unlocking potential. We play a crucial role in local economies by supporting job creation and driving economic growth. Backed by our shareholder, Blackstone Property Partners, we have ambitious plans to invest £200 million to revitalize 1,000 previously empty and derelict spaces by 2030 as part of our ‘Project 1000’ initiative.
Through our ESG Strategy we are committed to fostering a diverse, inclusive, and equitable workplace. We are a member of Real Estate Balance, who help us benchmark ourselves within the industry, and we have a staff DE&I Board to champion DE&I in the company. We are open to flexible working arrangements and offer a comprehensive benefits package, as outlined above.
We believe that our differences make us stronger, and we’re committed to providing everyone with a fair chance at success, no matter where they come from or who they are. If you’re excited to be part of a company that champions diversity and inclusion but don’t meet every requirement in the job description, we still encourage you to apply. You might be the perfect fit for this role or for other opportunities within our organization.
For more information on Benefits, DE&I and open Vacancies, please visit our careers page Careers | The Arch Compan

The FM Operations Team is undergoing a transformative program aimed at enhancing our delivery model. We are seeking a Technical Coordinator to provide essential administrative support to our technical team, ensuring compliance with regulations, standards, and internal policies. This role will be pivotal in managing documentation, facilitating audits, and promoting best practices across our operations.