PLEASE NOTE THAT THIS POSITION IS BASED IN BERLIN, WITH FLEXIBLE HOME OFFICE/REMOTE WORK OPTIONS.

Deep HubSpot expertise • Data-warehouse & API integrations • Lead-scoring & routing
As Technical CRM & Sales Operations Manager, you’ll own the “machine room” of our HubSpot instance and the end-to-end sales ops processes that power our pipeline. Reporting to the COO, you’ll partner closely with Sales, Marketing, Product and Finance to ensure every lead and student record flows through our system accurately, from first touch to payment and beyond.

Your main tasks will include:

• HubSpot System Architecture & MaintenanceConfigure and maintain properties, forms, pipelines, lead-scoring models and workflows for our sales and service processes
• Build playbooks for sales stages, admission interviews, student onboarding and support
• Lead Management & RoutingDesign and implement MQL/Sales-Qualified logic and automated lead distribution for the sales managers, ensuring SLA-driven follow-up
• Segmentation of leads for mass communications
• Monitor data quality and enforce validation rules
• Data & Reporting InfrastructureManage integration of HubSpot with other systems such as our learning app, payment service providers and the data warehouse
• Own the CRM-side data schema, collaborate on data-warehouse flows
• Deliverability & Automation OptimizationAudit and improve email/send-flow deliverability
• Optimize sequences and journeys for different user personas
• Create cleanup workflows
• Standardization & DocumentationDefine and document sales-process playbooks, naming conventions, and tech-checklists
• Train stakeholders on new CRM features and processes

What we are looking for:

MUST-HAVE QUALIFICATIONS

• Deep, hands-on HubSpot expertise (properties, workflows, scoring, APIs)
• Proven experience building and tuning lead-scoring models for business models with long sales cycles, ideally B2C.
• Strong database skills (SQL or equivalent)—able to design logical schemas
• Comfortable working with data-warehouse concepts (BigQuery, ETL, Looker)

BONUS (NICE-TO-HAVE)

• Coding skills (JavaScript, HTML/CSS, Python) for custom solutions
• Prior experience in education or long-cycle sales environments
• Familiarity with HubSpot Commerce or invoicing modules
• Zapier and Webflow knowledge
  What Matters to Us

We’re looking for people who thrive in a dynamic, mission-driven environment. These traits are especially important to us:

• Ownership & Independence – You take initiative and get things done
• Collaborative Mindset – You enjoy working across teams and disciplines
• Clear & Thoughtful Communication – You know how to adapt your message to different audiences
• Integrity, Curiosity & Growth – You’re honest, open-minded, and always looking to learn
• Proactivity & Drive – You bring energy and momentum to your work
• Commitment to Execution – You don’t just dream big—you make things happen
• Passion for Sustainability, Entrepreneurship & Technology – You care deeply about building a better future

Perks & Benefits
Work from anywhere, anytime
Our flexible work culture gives you the freedom to design your day. Need a change of scenery? We offer a co-working budget so you can connect and collaborate wherever you are.
Grow with us
At Tomorrow University, we foster lifelong learning. You’ll have access to our innovative programs and be part of a culture that encourages continuous growth, personally and professionally.
Travel the world together
Twice a year, we bring the whole team together for a week-long Workation somewhere in Europe, think bonding, brainstorming, and big ideas in beautiful places.
Time to recharge
You’ll get 25 vacation days per year, plus public holidays based on your location.

READY TO SHAPE THE FUTURE OF EDUCATION AND MAKE AN IMPACT? JOIN US AND HELP REIMAGINE HOW WE LEARN, GROW, AND BUILD A BETTER TOMORROW.

At Tomorrow University, we believe in your potential, not your paperwork. Degrees are great, but your drive matters even more
Notice: This is a remote position based in Germany

• HubSpot System Architecture & MaintenanceConfigure and maintain properties, forms, pipelines, lead-scoring models and workflows for our sales and service processes
• Build playbooks for sales stages, admission interviews, student onboarding and support
• Lead Management & RoutingDesign and implement MQL/Sales-Qualified logic and automated lead distribution for the sales managers, ensuring SLA-driven follow-up
• Segmentation of leads for mass communications
• Monitor data quality and enforce validation rules
• Data & Reporting InfrastructureManage integration of HubSpot with other systems such as our learning app, payment service providers and the data warehouse
• Own the CRM-side data schema, collaborate on data-warehouse flows
• Deliverability & Automation OptimizationAudit and improve email/send-flow deliverability
• Optimize sequences and journeys for different user personas
• Create cleanup workflows
• Standardization & DocumentationDefine and document sales-process playbooks, naming conventions, and tech-checklists
• Train stakeholders on new CRM features and processe