Technical Customer Service Manager (Nonwovens)

at  Lenzing AG

From wood to pulp to fiber – this is Lenzing.
We weave innovation and respect into sustainability. Our technology inspires the fashion and hygiene industries to make better decisions. We work towards a circular economy and a carbon neutral future, for you and for generations to come.
For the area of Commercial Nonwovens in Lenzing AG located in Lenzing, Upper Austria, we invite Technical Marketing experts to submit applications for the role of

• You will support technical and quality requests, develop and propose technical solutions, organize and participate in nonwoven trials, verify and introduce new developments (Business Development approach)
• Together with Sales & Key Account Management, you will provide technical support for external partners (direct customers, converters and brands) and for competitor analysis
• You will support in handling internal and external audits, market inquiries, customer complaints.
• You will head business partner-related developments concerning technical or product-related requests
• You will support new fiber implementation at customers, planning and execution of internal and external fiber trials
• You will monitor state-of-the-art and relationship management with special regard to equipment and fiber manufacturers