Technical Customer Support Professional at Tekla
United Arab Emirates, Abu Dhabi, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

29 Dec, 26

Salary

45000.0

Posted On

30 Sep, 26

Experience

8 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Services

Description

Experience

3 - 8 Years

Job Location

Dubai - United Arab Emirates

Education

Bachelor of Technology/Engineering, MBA/PG Diploma in Business Mgmt(Information Technology)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Elevate Structural Innovation as our Next Technical Support Engineer for the Middle East! Are you ready to transform how the Middle East builds by empowering structural engineers with industry-leading technology? Trimble is looking for a dynamic Technical Support Engineer to drive customer success, solve complex engineering challenges, and optimize BIM workflows across the region. Bring your technical passion to a team shaping the future of digital construction!

Key Exciting Responsibilities

  • Resolve complex technical and interoperability challenges for Tekla Structures, driving resolution for high-impact regional projects.
  • Deliver engaging technical training, onboarding programs, and specialized workshops to help customers maximize their digital construction capabilities.
  • Advise customers on industry best practices for structural modeling, steel and concrete detailing, fabrication, and BIM collaboration.
  • Partner with global Trimble development and product teams to translate customer feedback into future software enhancements and preventative solutions.

Bonus Points For

  • Experience conducting technical training or consulting engagements in the Middle East region.
  • Multilingual capabilities or familiarity with regional construction standards and practices.
  • Ability to speak, read and write in Arabic would be highly preferred.


Desired Candidate Profile

Essential Skills & Experience

  • Degree in Civil Engineering, Structural Engineering, Construction, Architecture, BIM, or a related technical discipline.
  • Minimum 3 years of experience with Tekla Structures or comparable structural and BIM engineering software.
  • Excellent written and verbal communication skills in English to support diverse regional stakeholders.
  • Strong background in structural modeling, detailing, construction workflows, and technical problem-solving.

Company Industry

Department / Functional Area

Responsibilities

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