Location: Hybrid/In Office in Lehi, Utah
SalesRabbit is growing, and we’re looking to hire a talented Technical Customer Support Specialist to join our team. You’ll be the go-to problem solver for our clients, resolving phone, email, and chat support tickets, reporting bugs, and collaborating with other departments to create the best customer experience possible. You’ll be at the center of all the action! Our mission? To help our clients succeed in field sales, and your role will be crucial in making that happen.
Who We Are: SalesRabbit is the leader in field sales, operating as the only fully integrated field sales management platform. Our continuously evolving, enterprise-ready solutions are transforming the way sales teams operate in the field.
Where We’re Headed: HQ in Lehi, Utah, with a new location near Austin, Texas and with 100+ employees, SalesRabbit continues to grow and establish itself as the leading solution for field sales teams and organizations.
The Secret to Our Success: We put our employees first. Along with competitive pay and benefits, we offer our team the perks you’d expect from a high-growth SaaS company.

• Technical proficiency with iOS, Android, and web applications.
• Experience in technical support or a help desk environment (even better if it’s in SaaS!).
• A knack for problem-solving and the ability to troubleshoot complex software issues.
• Excellent communication skills – it’s the biggest part of this job, so we really mean it. We want you to be someone our clients love to hear from because you’re smart, helpful, and cool under pressure.
• An eye for detail and a strong team spirit – you’ll work independently but will always have your team’s back.
• A natural sense of empathy and patience to help users of all technical levels resolve their issues.
• Fun to be around – because we believe work should have a little bit of fun, too