Technical Data Analyst - DMX at Southwest Airlines

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

85800.0

Posted On

20 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Root Cause Analysis, Data Visualization, Data Storytelling, Statistical Trends, Reliability Reporting, FAA Regulations, Collaboration, Data Cleaning, Query Development, Problem Solving, Communication, Technical Skills, Business Analysis, Data Integration, Data Processing

Industry

Airlines and Aviation

Description

Department: Technical Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Technical Data Analyst invests in the future of Southwest’s People by driving a Culture of Safety, efficiency, reliability, and innovation through their analysis and identification of statistical trends within aircraft mechanical performance metrics. They’ll support the AC Records and Reliability Team within Technical Operations by supporting Company goals, including maintaining low costs, modernizing the operation, and improving aircraft reliability to contribute to Southwest’s competitive advantage. This role will also build and maintain tools utilized by Teams in the Reliability space, which will provide necessary analytics. The Technical Data Analyst brings passion for data storytelling and analysis to this important Team, where you’ll have the opportunity to drive your own career with Heart and the future of Southwest. Additional Details: The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Perform concurrent and timely data collection, validation and root cause analysis on data elements to support the Aircraft Records program to identify to identify deficiencies and improve the aircraft maintenance program. Perform concurrent and timely data collection, validation and root cause analysis on data elements required by the Reliability and ETOPS Programs to identify deficiencies and improve the aircraft maintenance program Compile and maintain Reliability reports as required by the FAA approved Reliability and ETOPS Programs Provide in depth data that will allow teams to estimate feasibility, costs, time, and resources needed to implement recommendations for improving Tech Ops impact on Southwest Airlines operations Compose and communicate results from complex data and analysis for both technical and non-technical customers and leaders Investigate ad-hoc inquiries resulting from emerging maintenance issues and provide analytical reporting to allow Senior Leadership to make business decisions while balancing existing project workload Present insights, trends, and possible recommendations by using visual elements supporting the relevant points of the analysis in order to ease Stakeholder understanding Develop standard queries to pull and organize data from various sources, establishing the cadence, and validating the necessity of the data requirements May perform other job duties as directed by Employee's Leaders. Knowledge, Skills and Abilities Knowledge of moderate level business problems and ability to help to translate business outcomes into data needs Knowledge in integrating, storing, and processing large amounts of data necessary for analysis and modeling Knowledge of technology platforms and architectures applicable to developing and maintaining self-service reports and dashboards Knowledge of data analysis and quantitative modeling techniques used to investigate business questions Skilled in gathering requirements and collaborating across cross functional work groups Ability to understand the problem, to summarize and perform root cause analysis on data of broad scope and provide recommendations using logic and reasoning Ability to identify and clean structured and unstructured data for data analysis and develop basic visuals to support the analysis Ability to navigate appropriate FAA regulations including AC 120-17B Maintenance Control by Reliability Methods, AC 120-16G Air Carrier Maintenance Programs, 14 CFR 121.373 Continuing Analysis and Surveillance, 14 CFR 121.374 (h) Continuous Airworthiness Maintenance Program for two engine ETOPS and FAA Inspector's Handbook 8900.1, 14 CFR 121.380 Maintenance Recording Requirements Ability to actively listen to, understand, and communicate ideas presented in writing, verbally, or in presentations delivered to various levels of audience Education Required: High School Diploma or GED Experience Intermediate level experience, fully functioning broad knowledge in: Extracting, transforming, and visualizing data Root cause analysis and problem solving Preferred: Experience in Tableau, Alteryx, MXI (Maintenix), Quickbase Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age (If the job has a different minimum age requirement, change 18 to applicable age) Must be able to comply with Company attendance standards as described in established guidelines Pay & Benefits: Competitive market salary from $77,200 per year to $85,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you’ll love: • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) • Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings** • Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents • Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. • Explore more benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount doesn’t guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position. *** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 11/22/2025

Responsibilities

The Technical Data Analyst will perform data collection, validation, and root cause analysis to support aircraft maintenance programs. They will also compile and maintain reliability reports and communicate results to both technical and non-technical stakeholders.