Technical Data Support Specialist at Parker Boats

Beaufort, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Written Communication, Verbal Communication, Facilitation Skills, Organization Skills, Project Management, Analytical Thinking, Problem Solving, Decision Making, Data Entry, Technical Troubleshooting, Customer Service, Attention to Detail, Team Player, Adaptability, Schematic Interpretation

Industry

Maritime Transportation

Description

Description Job Title: Technical Data Support Specialist Reports To: Director of Engineering Job Description: Parker Offshore Technical Support Specialist will create SOPs, document processes for improvement and collect time studies on the projects or processes conducted in the plant. The specialist will work closely with the Engineering team to support where needed. Key Responsibilities: Technical Data Support Specialist are to ensure a prominent level of customer service. Troubleshoot electronic, mechanical or technical issues Key member of annual service training All other duties as assigned Skills and abilities for success in this position: Strong interpersonal, written and verbal communication skills with the ability to work closely with all members of the organization Strong facilitation skills Excellent organization and project management skills Ability to adapt to changes in the work environment Strong analytical and conceptual thinking skills Strong problem solving and decision-making skills Ability to juggle and manage competing tasks and demands and deal with frequent change, delays, or unexpected events Ability to make sound judgements and take the initiative to establish priorities, meet deadlines, and make decisions/choices within the functional area of responsibility with minimal direct supervision Regular and punctual attendance. Maintain a positive work atmosphere and interaction with customers, co-workers, and management. Ability to handle emergency situations calmly. Knowledge, Education and Experience required Excellent computer skills including excel, charts & graphs, PowerPoint, and Microsoft Outlook Patience and good temperament while dealing with customers Ability to accurately interpret electronic schematic diagrams along with working knowledge of electronic components Excellent Team player Must be able to read, understand, and retain basic boat information in order to deal with the consumers, reps, dealers, and sales department. Must have outstanding verbal communication skills. Must have attention to detail for data entry. Electrical, mechanical or technical troubleshooting Knowledge of boating Physical Requirements: Must be able to work in non-climate-controlled environment where ambient air temperature can exceed outside air temperature occasionally. Must be able to bend at waist and knees and stand for extended periods of time. Must be able to lift 25 pounds when necessary. This is a safety sensitive position. Americans with Disability Specifications The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to weather conditions, normal office environment or factory environment that is not climate controlled. The noise level in the work environment is usually moderate. The factory in certain areas maintains a high fiberglass and dust environment. Personal Protective Equipment might be required in certain areas of the factory including but not limited to safety glasses, respirator, hearing protection, gloves and protective garments. Employees in safety-sensitive positions must report to work fit for duty and must remain fit for duty throughout their workday. To be fit for duty, the employee must not be impaired by alcohol, illicit drugs, or medication. Equal Employment Opportunity Employer Parker Offshore provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Parker Offshore complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Parker Offshore expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Parker Offshores employees to perform their job duties may result in discipline up to and including discharge.

Responsibilities

The Technical Data Support Specialist will create SOPs, document processes for improvement, and collect time studies on projects or processes in the plant. They will also troubleshoot technical issues and support the Engineering team as needed.