POSITION OVERVIEW:

The Technical Delivery Leader will be responsible for the technical direction and delivery within the workstream (i.e. POD), ensuring the solution is scalable, robust, and aligned with business objectives and the overall technical landscape of HomeServe. Reporting to the Director, IT Development, this role will be responsible for the delivery of development, maintenance, and enhancements within the latest solution developments. They will oversee the technical planning, execution, and delivery of the workstream, providing and gathering input on the technical architecture and design for their focus area, such as CRM, CPQ, Campaign, or Billing. In addition, this position will be responsible for managing a team of developers.

EDUCATION & EXPERIENCE

• Bachelor’s degree in Computer Science, Engineering, or related field
• 5+ years of experience in software development, with 3-5 years leading technical and/or development team(s) during implementation of relevant platforms
• Architecture certifications such as TOGAF are an asset, Agile certifications (SAFe, Certified Scrum Master, Professional Scrum Master) preferred

REQUIRED SKILLS

• Proficiency in programming languages and frameworks
• Experience with common Agile tools (Jira, Confluence, GitHub)
• Knowledge of automated testing solutions
• Demonstrated ability to translate/communicate complex concepts to peers and business partners
• Demonstrated ability to work in a fast paced and changing environment with short deadlines, interruptions, and multiple tasks/projects occurring at once
• Detail-oriented, organized, and capable of prioritizing workload to complete multiple tasks and meet aggressive deadlines
• Demonstrated ability to leverage and mentor others through technical team leadership
• Strong analytical and problem-solving skills
• Strong written and verbal communication skills
• Strong technical project management and/or leadership skills including the ability to plan, organize, and control activities
• Experience working in an offshore/onshore collaborative environment

MINIMUM PHYSICAL REQUIREMENTS:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.
This job description is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Salary Range (Chattanooga, TN): $100,522.69 - $134,030.26
Salary Range (Norwalk, CT): $122,861.07 - $163,814.76
Annual Bonus Potential: 10%
HomeServe USA is an equal opportunity employer.

Please refer the Job description for details