Job description

Bally’s Intralot is a leading provider of lottery, iLottery, sports betting, and digital gaming solutions, serving regulated gaming organizations across the United States and international markets. By combining Bally’s expertise in digital gaming and player engagement with INTRALOT’s decades of experience delivering secure lottery technology and operations, Bally’s Intralot offers a comprehensive portfolio of innovative gaming solutions.

POSITION OVERVIEW

Supports the successful implementation of the OLG Program by monitoring project execution, tracking delivery progress, coordinating customer-facing activities, supporting governance processes and ensuring alignment between customer expectations and project delivery teams.

The role serves as the primary local coordination point between OLG stakeholders, Intralot Canada, and the global delivery teams responsible for implementation.

While project delivery activities are executed by the global delivery organization, this role is responsible for monitoring progress, identifying risks, tracking actions and supporting successful program execution.

RESPONSIBILITIES

Program Monitoring & Governance

• Monitor project progress against approved schedules and milestones
• Provide independent delivery assurance by validating progress, identifying delivery gaps and highlighting areas requiring management attention.
• Track key program deliverables and customer commitments.
• Maintain project action logs, risks, issues and dependencies.
• Escalate risks and blockers requiring management attention.
• Support preparation of executive dashboards and governance reports.
• Coordinate internal and customer-facing status meetings.
• Ensure follow-up of agreed actions and decisions.

Delivery Coordination

• Coordinate interactions between OLG stakeholders and global delivery teams.
• Support implementation planning, deployment readiness and transition activities.
• Validate that customer requirements and commitments are properly communicated to delivery teams.
• Support testing, operational readiness and deployment preparation activities.
• Assist with Hypercare planning and post-production support coordination.
• Coordinate delivery activities across internal teams, external partners and customer stakeholders.
• Monitor third-party commitments and dependencies affecting project delivery.
• Support customer readiness activities, including planning, training coordination, operational preparedness and transition support.
• Monitor delivery commitments made by global teams and implementation partners and provide timely escalation when deviations are identified.
• Monitor overall implementation readiness across project workstreams and provide early warning of gaps that could impact deployment or operational transition.
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