JOB DESCRIPTION

Are you ready to join a dynamic team as a Project Installation Technician at our department Operations Installation & Implementation (OPS I&I)? Look no further! We are seeking individuals who are passionate about working on customer installation and delivering exceptional service. We are looking for a hands-on, technically skilled colleague to join our Technical Installation team.
You will perform work at all Equinix data centers in the Netherlands.
Our stakeholders are Technical Deployment Management (TDM) / IBX. We encourage applications from various sectors.
As a Project Installation Technician, you will need the ability to utilise skills to seamlessly transition between hands-on work and administrative tasks. Experience in delivering excellent customer service is a huge bonus, as our customers, both internal and external, are of utmost importance to us. We want them to be important to you too!

1. Project Support:

• Performing technical deployment, mostly customers
• (De)installing customer installations

1. Technical Knowledge Development:

• Follow detailed information from TDM to provide solutions for customers/internal projects

1. Implementation and Delivery:

• Assist in the planning, development, and delivery of customer implementations under close supervision

1. Process Support and Optimization:

• Learn and adhere to business and technical processes within the Data Center identifying opportunities for improvement in basic processes.

1. Systems and Data Support:

• Develop knowledge of Equinix business systems and ensure accurate input of provisioning data.

Your Profile You have demonstrable experience in installation technology

• Technical MBO diploma (e.g., Installation Engineering, Engineering, Mechatronics) is preferred
• Good communication skills, both verbal and written
• You are solution-oriented, disciplined, and able to prioritize customer needs
• You are flexible and have a lot of passion, energy, and drive
• Familiarity with project management concepts is a plus.
• Has experience with hardware installation and strong technical knowledge
• Is comfortable with basic mechanical repairs and troubleshooting small issues on-site
• Can read and execute Scope of Work documents, and work efficiently based on ticketing systems
• Is solution-oriented and flexible, able to adapt to a dynamic work environment with frequent urgent requests from clients
• Understands and applies safe working practices
• Is a team player, able to collaborate effectively with colleagues from different department

• Installing and testing network cabling, both UTP and fiber optic
• Placing racks
• “Racking & Stacking” (Installing customers equipment in racks)
• Executing installations of rack PDUs (Power Distribution Units)
• Performing and supervising technical work within the data center
• Quality control of completed work, delivered by internal and external teams
• Working according to procedures and monitoring compliance
• Support reinstall customer projects as needed.
• Creating, maintaining, and providing weekly and monthly status reports

Your Profile You have demonstrable experience in installation technology

• Technical MBO diploma (e.g., Installation Engineering, Engineering, Mechatronics) is preferred
• Good communication skills, both verbal and written
• You are solution-oriented, disciplined, and able to prioritize customer needs
• You are flexible and have a lot of passion, energy, and drive
• Familiarity with project management concepts is a plus.
• Has experience with hardware installation and strong technical knowledge
• Is comfortable with basic mechanical repairs and troubleshooting small issues on-site
• Can read and execute Scope of Work documents, and work efficiently based on ticketing systems
• Is solution-oriented and flexible, able to adapt to a dynamic work environment with frequent urgent requests from clients
• Understands and applies safe working practices
• Is a team player, able to collaborate effectively with colleagues from different departments