QUALIFICATIONS:

• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Experience in the food industry.
• Excellent verbal and written communication skills
  If you are interested in the above role, please contact Ashlie 07534654486.

GENERAL DUTIES:

• Provide statements as requested by customers.
• Send site-based certificates to customers and provide guidance on queries when needed.
• Generate Material Safety Data Sheets (MSDS) for formulations and ensure data accuracy in the production system for label generation.
• Arrange for the completion of customer questionnaires.
• Manage and monitor the technical inbox.
• Handle and respond to customer inquiries.
• Support the R&D team with project-based tasks as required.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

• Providing a simple statement to customers and customer support team – e.g. GMO statement, ingredient statement, country of origin statement etc.
• Providing site-based certificate to customers – e.g. FSSC22000, Kosher, Halal, GMP certificates.
• Generating SDS and data entry on ASC for label information.
• Supporting UFI project – adding the UFI code to SDS and ASC.
• Logging customer requests in the Questionnaire tracker and send acknowledgement. Supporting simple questionnaire tasks.
• Managing and monitoring technical