Technical Engagement Lead at Theta

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Solutions, Azure, Technical Lead, Architect, Web Development, Interpersonal Skills, Customer-Facing, Communication, Problem-Solving, Troubleshooting, Bespoke Software Design, Design QA, Cloud Web Application, Relationship Building, Strategy, Technical Guru

Industry

IT Services and IT Consulting

Description

We are a highly regarded, New Zealand-owned technology consulting company helping leading organisations across Aotearoa to deliver smart, pragmatic, innovative, and impactful digital solutions. About this role | Mō tēnei tūranga mahi For one of our larger customers, we have diverse development teams engaging in parallel streams of work. Ensuring our success means consistent ways of working, continuous improvement, and a critical eye. That’s where you come in. As someone who is no stranger to customer interactions, and someone with a strong technical background in bespoke software design and development, you’ll be a thought leader for how our solutions and teams can improve. You’ll gain a deep understanding of the digital ecosystem we work in, and you’ll be a go-to person for our team and the customer. In any given week, you’ll wear many hats. Relationship builder, architect, problem solver, technical guru, trusted advisor, and strategist. These are just some of the key qualities that come together for what we call a Technical Engagement Lead. Although the role does not have line management responsibilities, team interactions will be a regular activity. You will also build strong relationships with the customer's key stakeholders to gain an ongoing understanding of their strategy, what is important to them, and how they work. You will earn the confidence of our team with your technical depth and experience, not only in helping to guide consistency and best practices, but also in assisting with design QA activities in the Azure cloud web application space. Skills and experience | Ngā pūkenga me ngā wheako To succeed in this role, you will have: A strong hands-on, technical background with software solutions in Azure, with time spent as a technical lead and/or architect in the web development space Strong interpersonal skills, with significant customer-facing experience An exceptional ability to communicate and foster positive business relationships Excellent problem-solving and troubleshooting skills Ideally, previous experience in customer success roles Be Auckland-based About us | Mō mātou We have 30 years of experience as a New Zealand-owned technology consultancy. We take pride in our multicultural and diverse team of circa 300 skilled professionals. Our offices are in Auckland, Tauranga, Wellington, and Christchurch. Working with customers in both the public and private sectors, we strive to deliver innovative solutions and enable smarter outcomes. Our company attracts some of the brightest minds in the industry, as we foster a culture of excellence and continuous learning. Our values are: Our people are our greatest asset. We conduct business ethically. Invention, imagination and creativity are the foundation for growth. We work with positive energy, enjoyment, humour and work/life balance. Excellence is our passion and we deliver what we promise – or more! We strive to take a pragmatic approach to all of our activities We value and appreciate our natural environment and seek to play our part to maintain it Benefits of working at Theta | Ngā hua ka puta i te mahi ki Theta Theta offers a family friendly work environment with flexible work hours where practical; especially relevant for caregivers. We embrace gender equality and are committed to providing a supportive, diverse and inclusive work environment. Theta is committed to giving back to the community and are avid supporters of Cure Kids. We compete in various adventure races and do many other things to raise money for Cure Kids. And we make time for the fun things in life! We currently provide the following benefits to ensure your professional development and personal wellbeing: Professional growth and learning opportunities A competitive salary (commensurate with experience) Hybrid working model (from a minimum of 2 days in the office) Fully subsidised medical insurance for employees Heavily discounted medical insurance for immediate family of employees Enhanced parental leave payment – salary top-ups plus return-to-work incentive Volunteer days Internal Referral Incentive Staff Assistance Programme Annual Flu injections Sick leave from your first day on board Remote working options where practical and mutually agreed Daily fresh fruit basket, coffee machine, wide selection of teas and biscuits in all of our offices. We are also an accredited employer with INZ Apply now | Tono ināianei Ready to take your career to the next level? Please note: We are only accepting applications from those already residing in Auckland with the relevant visas. All potential employees will be required to consent to a Ministry of Justice criminal record check.

Responsibilities

This role involves acting as a thought leader to improve solutions and teams, requiring consistent ways of working and continuous improvement across diverse development streams for a large customer. The individual will serve as a go-to person, building strong relationships with customer stakeholders to understand their strategy and working closely with the internal team on technical depth and design QA activities.