OUR CLIENT IS A MNC IN EQUIPMENT MANUFACTURING SECTOR. DUE TO BUSINESS NEEDS, THEY ARE NOW RECRUITING A TECHNICAL SUPPORT ENGINEER TO BE PART OF THEIR TECHNICAL SUPPORT TEAM FOR ONGOING TRANSFORMATION PROJECTS. THEY ARE LOCATED IN THE WEST – EASILY ACCESSIBLE.

Responsibilities of Technical Support Engineer :

• Provide product support and technical consultation to dealers and customers
• Manage warranty cases and conduct technical investigations
• Perform on-site testing, commissioning, troubleshooting (hardware & software)
• Collaborate with customers’ engineering teams and liaise with factory support
• Prepare technical documentation and reports
• Deliver technical training to internal teams and external partners
• Support ad-hoc tasks as assigned

Requirements:

• Min Diploma in engineering field
• Min 5 years of relevant experience in port equipment
• Knowledge in PLC
• Comfortable with travelling across SEA region

We regret that only shortlisted candidate will be notified.

• Provide product support and technical consultation to dealers and customers
• Manage warranty cases and conduct technical investigations
• Perform on-site testing, commissioning, troubleshooting (hardware & software)
• Collaborate with customers’ engineering teams and liaise with factory support
• Prepare technical documentation and reports
• Deliver technical training to internal teams and external partners
• Support ad-hoc tasks as assigne