Technical Engineer at Trane Technologies

Sunshine, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HVAC, Controls, Technical Support, Customer Service, Documentation, Safety, Warehouse Management, DDC Controls, Microsoft Office, Technical Enquiries, Problem Solving, Communication, Organizational Skills, Team Collaboration, Equipment Maintenance, Customer Satisfaction

Industry

Truck Transportation

Description

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. Job Description: - Support rental process from assessing returned rental equipment, keep stock, organise repair, prepare delivery items and technical support for rental customers. - Support product team with technical enquiries from customers, including systems, controls and submittals handovers to customers. - Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and internal team. - Support service team with documentation and safety and liase with sub-contractors for service jobs. - Support controls team with documentation, customer meeting and technical support to technician and controls team. - Support team to warehouse equipment and part maintenance. Categorise and organise parts in warehouse. Qualifications: · A High School Diploma or equivalent, or certificate of completion from an accredited technical school is required. Typically requires at least 7 years of experience in HVAC/Controls. Technical School or formal training is preferred. · Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad). · Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: - DUI in the previous 5 years. - Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. · Previous experience with DDC controls system preferred. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Responsibilities

The Technical Engineer will support the rental process by assessing returned equipment, organizing repairs, and providing technical support to rental customers. Additionally, they will assist the product and service teams with documentation, safety, and customer inquiries.