Technical Helpdesk Engineer at VOICE N CLOUD
Mississauga, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

29 Oct, 25

Salary

21.0

Posted On

29 Jul, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Switches, Management Software, Routers, Sharepoint, It, Microsoft Office, Computer Science

Industry

Information Technology/IT

Description

We’re a well-reputed MSP with 20+ years of industry experience. With a focus on SMB, businesses with 15-100 desks in and around GTA. This is the sweet spot, where we can provide the most benefit to our customers.
Our service line is comprehensive - working on a flat fee per user model, we prevent problems and provide solutions before they arise or escalate. We work with PC, Linux & MAC and focus on Backup, Disaster Recovery, Network Security and VOIP.
Our Operating Territory: GTA.
We provide an aggressive compensation plan, Car allowance

SKILLS AND KNOWLEDGE REQUIRED:

Diploma in IT, Computer Science or related field

1 TO 2 YEARS OF EXPERIENCE, PREFERABLY IN MSP

Theoretical & working understanding of switches, routers, Virtual Private Network (VPN) configuration etc.
Experience working with: Microsoft Office; patch management software; network monitoring and alerting tools, Office 365, online exchange & SharePoint
Well-developed communication and internal consulting skills in order to effectively assess needs and provide solutions
Strong analytical and problem-solving skills
Strong organizational, prioritizing skills and ability to multi-task
Ability and desire to work cooperatively with others as part of a team
Light local travel is needed. Car a plus together with current license and vehicle liability insurance
Required experience:
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Expected hours: 37.5 per week

Benefits:

  • On-site parking

Location:

  • Mississauga, ON (preferred)

Work Location: In person
Expected start date: 2025-08-0

Responsibilities

Please refer the Job description for details

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