Technical Implementation Manager at Workday

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

84500.0

Posted On

14 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Implementation, Project Management, SaaS Implementation, XML, YML, SQL, NoSQL, Agile Methodologies, Client Relationship Management, Solution Consulting, Software Delivery Lifecycle, Jira, Microsoft Project, Monday.com, Technical Configuration, Analytical Skills

Industry

Software Development

Description

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team HiredScore is the newest addition to the Workday family! As the leading provider of Talent Orchestration technology, HiredScore’s artificial intelligence, automation and deep integrations empower the largest and most innovative companies in the world to safely and transparently drive critical business outcomes in recruitment productivity, diversity hiring, internal mobility, and total talent management. HiredScore is designed to help companies match, rediscover, and engage talent more effectively. Seamlessly integrated with Workday, it streamlines processes, reduces administrative tasks, and delivers timely insights that enhance decision-making and free up time for meaningful interactions with top talent. We place great value on career growth, learning and collaboration. Employees are our #1 value! We are an agile organization, constantly looking for ways to improve with a focus on the value we deliver to our customers. We work closely with people to acquire fast feedback and achieve the right outcomes. About the Role The Technical Implementation Manager is the main contact point for the customer in the pre-launch period and will be responsible for the overall project implementation while ensuring scope, quality, timelines, and project metrics are met. This role will serve as HiredScore's solution consultant, bridging between the development team, product team, and client during the project implementation period. We ensure that the client will be able to extract the greatest value from the product post-launch and ensure commitments are delivered on time. You will gain experience working, partnering and collaborating with diverse customers such as HiredScore’s executive team, R&D, product, professional services teams, customer success teams, and our client’s senior leadership. You will create and lead day-to-day project plans; supervise and review progress and timelines and adjust as needed. As well as identify, track, and resolve issues to ensure meeting commitments and project success Other responsibilities include: Tracking and communicating project status, risks, issues, decisions, and actions to internal and external collaborators Demonstrating strong project leadership skills and analytical competence to overcome challenges and drive project success Understanding customer needs and challenges, offering valuable and viable solutions to meet their requirements Configuring HiredScore's product in client environment as per Statement of Work and project implementation plan Building & maintaining relationships through communication with U.S. based clients and all collaborators to guarantee satisfaction with the project's delivery Communicating to the client any maintenance needs of the new implementation for a defined period post-launch. Maintaining detailed documentation of key tasks, achievements, and client interactions for comprehensive project monitoring and review Working with the client Success teams and Support to transition the account from the implementation phase to the launch, training, and adoption phase, ensuring a smooth handover Seeing opportunities for further business & product development, or potential risks that could impede or slow progress of implementation, and notifying key collaborators when needed About You Basic Qualifications At least 4+ years experience in a Technical or Project Implementation Management role with hands on configuration experience At least 3 years experience technical configuration of using XML or YML files or Self Service tools 2 years of experience implementing SaaS. Working on large scale software delivery projects At least 2 years experience working with external client-facing enterprise products Previous experience working with configuration tools and able to fulfil technical tasks Other Qualifications Worked with SQL/NoSQL databases Demonstrated ability to handle day-to-day work challenges; adjust to shifting priorities, identify and take on technical and operational issues during implementation Strong analytical skills, detailed understanding and capability to interpret client business needs and translate them into application and operational requirements Comfortable in a fast-paced process-focused environment, adept at problem-solving Familiarity with Agile methodologies and the software delivery lifecycle Experience with project management tools like Microsoft Project, Jira, Monday, and Documentation repository Workday Pay Transparency Statement (For EU Locations Only) Listed below is the base salary range applicable to this position. Workday pay ranges (and the precise pay offered to the successful candidate) are based on a number of objective criteria such as relevant experience and skills, and educational qualifications, level of responsibility, demands of the role, work location and business need. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants awarded by Workday Inc. For more information regarding Workday’s comprehensive benefits, please click here. Primary Location Base Pay Range: €56,300 EUR - €84,500 EUR Ireland Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. 🌟 Join Our Talent Community here! Stay connected with Workday: Get the latest news & content Be first to hear about new roles Never miss an opportunity 🌐 Career Site 💡 Benefits 🌟 Join Our Talent Community 📰 Workday Life Blog 🤝 Inclusion and Belonging 📄 Application and Interview Tips 🎓 Early Careers / Internships 📋Contractor Job Site 👩‍💻 Engineering, but brighter. 💼 Sales, but brighter. 🤝 CX & Consulting, but brighter. Visit our Career Site here. Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support. Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at accommodations@workday.com.

Responsibilities

Acts as the primary technical contact for customers during the pre-launch period to ensure project scope, quality, and timelines are met. Bridges the gap between development, product teams, and clients to configure the HiredScore product and ensure a smooth transition to launch.