DESCRIPTION

In this role, you will make an impact in the following ways:

This engineering service focused position includes those who develop and maintain the information technologies, functional excellence and product change management that enables the engineering practitioners to work more efficiently and effectively.

• Applies technical information and knowledge-based activities, fulfills work requests to standardized policies and procedures and documents results.
• Applies and supports information processes such as Engineering Standard Work (ESW), Value Package Introduction (VPI), product change management and data repositories such as technical information libraries, all required to meet the needs of practitioners within the technical function.
• Obtains input and negotiates with a broad variety of technical practitioners to deliver results that directly or indirectly enable high quality processes, tools, drawings, or specifications.
• Applies academic knowledge and existing experience to act and make decisions that progress projects forward without sacrificing project quality expectations.
• Owns problem resolution for moderately complex components, products, systems, subsystems, or services with a low degree of technical complexity and ambiguity.
• Provides independent execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes.
• Involves minimal direct management of people but could involve the coordination and direction of work amongst technicians and/or temporary student employees.
• Contributes effectively toward team goals, exhibits influence within a work group and continues to develop proficiency in the competency areas critical to success in the role.

To be successful in this role you will need the following:

• Request Fulfillment
• Service Level Management
• Solution Assessment and Validation
• Requirements Elicitation
• Knowledge Management
• Troubleshooting
• Decision Quality
• Drives Results
• Collaborates
• Communicates Effectively
• Self-Development

Degree Programs Considered: Bachelor’s, Master’s, PhD
Major Programs Typically Considered: All Engineering Majors