Technical Lead (App) at Royal London Group

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM, D365, Application Development, Cloud Infrastructure, Problem Solving, Organizational Skills, Time Management, Technical Evaluations, Communication, Interpersonal Skills, Vendor Management, Incident Resolution, Stakeholder Management, Performance Management, Financial Planning, Portfolio Shaping

Industry

Financial Services

Description

Job Title: Engineering lead Contract Type: Permanent Location: Alderley Park OR Edinburgh Working style: Hybrid 50% home/office based Closing date: 6th October 2025 We are currently seeking a highly skilled and motivated Engineering Lead, to join our team at Royal London. As a Technical Lead, you will play a crucial role in managing the design, development, testing and smooth operation of our applications. You will deliver development and test services to our business. You will be responsible for tool selection, vendor management and the technical roadmap for one or more Royal London applications ensuring continuous improvement in availability, currency, and commerciality. This is an exciting opportunity for an individual with a strong technical background and a passion for problem-solving to contribute to the growth and success of our organisation. This is a progressive role, joining the Engagement Services CRM/D365 applications team, delivering scalable solutions to both our customers and employees. You will have the opportunity to work on a variety of initiatives, across D365, working with stakeholders across the group. This role contributes to our values of strengthening our customers mutual choice, by providing sustainable technology solutions to our customers. About the role You will provide problem management and incident resolution capability (production support) for the platform they are responsible for. Build trusting relationships with key stakeholders and internal customers. Provides expertise to their team on the methods and tools needed to deliver change through the specialist D365 platform. Ensure required technical upgrades and maintenance are scheduled, working closely with relevant 3rd party vendor(s). You will manage the team’s performance against key deliverables and measures quality against agreed internal benchmarks. Responsible for managing the performance of 3rd party vendor(s) against contractual obligations and SLAs. As well as identifying opportunities to leverage new capabilities within the platform to add value to the business and our customers. Inputs to financial planning and portfolio shaping activities across the Group. Will lead with recruitment of permanent and flexible resource. About you Will have sound, broad knowledge of IT, specifically CRM and D365. Be an expert in application development techniques and methods. In-depth knowledge of application design and development best practices. Experience managing technical teams, both workload and people management. Knowledge and experience of working with cloud infrastructure in Azure. Ability to apply specialist knowledge to solve complex problems. Strong organisational and time management skills, with the ability to prioritise and multitask in a fast-paced environment. Experience of successfully leading technical evaluations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders. About Royal London We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging. We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

Responsibilities

You will manage the design, development, testing, and operation of applications, ensuring continuous improvement in availability and commerciality. Additionally, you will provide problem management and incident resolution for the platform, while building relationships with stakeholders.