ABOUT MARSHMALLOW

We build financial products that accelerate the economic freedom for people who move across borders. We started with car insurance — insuring over a million drivers — and we’re scaling beyond. Tens of millions of people move countries each year, facing overlooked financial challenges. Our future is in building financial products around their needs to positively impact their lives.

ABOUT THE IN-POLICY TEAM YOU’D BE JOINING

The In-Policy Team is one of 2 product teams within the Retention Tribe. Together with the Renewals Team, our vision is to be an industry leader in retaining customers for longer and more profitably. To do this, we have a lot to learn about why customers choose to renew, cancel or pay to make changes to their insurance mid-term. As part of the In-Policy Team you will work to grow income from existing customers, reduce cancellations and build systems that are both scalable and reliable.
We’re looking for a Technical Lead to join our cross-functional team together with a Pricing Analyst, Data Scientist, Data Analyst, Product Manager and an Engineering Manager.

• Lead engineers within a product team to build scalable, reliable and fault tolerant customers flows, including midterm adjustments and cancellations
• Manage and execute ambiguous technical solutions with appropriate sense of urgency to deliver impact to the business
• Create and promote efficiency and speed within the team by improving existing solutions and developing new ones
• Partner with stakeholders to understand requirements, build and deliver functionality iteratively
• Mentor engineers from Junior to Senior levels of experience, supporting their development through feedback and sharing opportunities
• Both originate and review architectural designs to meet Marshmallow’s growing scale
• Work closely with the EM to champion and roadmap technical debt investment