TECHNICAL LEAD – INFRASTRUCTURE OPERATIONS:

On behalf of our aviation client, Procom is searching for a Technical Lead – Infrastructure Operations for a contract role. This position is an onsite position at our client’s Nisku, Alberta office.

TECHNICAL LEAD – INFRASTRUCTURE OPERATIONS - JOB DESCRIPTION:

We are seeking a self-motivated, technically savvy, and collaborative Technical Lead to join our team. This role involves managing and optimizing server, storage, and network infrastructure services across on-premises, hybrid, and cloud environments. The focus is on ensuring infrastructure availability, scalability, security, and alignment with organizational strategic goals, including modernization initiatives.

TECHNICAL LEAD – INFRASTRUCTURE OPERATIONS - MANDATORY SKILLS:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Industry certifications such as Microsoft, VMware, Cisco CCNA and CCIE, and Fortinet NSE.
• Minimum of 7 years’ experience managing enterprise infrastructure.
• Hands-on experience with cloud platforms like Azure and AWS.
• Experience with network virtualization technologies.
• Demonstrated success in leading technical teams.
• Strong analytical and problem-solving skills.

TECHNICAL LEAD – INFRASTRUCTURE OPERATIONS – NICE-TO-HAVE SKILLS:

• Experience in regulated environments such as aviation or financial services.
• Familiarity with automation tools like PowerShell, Ansible, Terraform.
• Knowledge of hybrid infrastructure architectures.
• Understanding of unified communications and collaboration tools.
• Experience with regulatory compliance standards.

• Lead and mentor a cross-functional team of server, storage, and network professionals.
• Develop and execute an integrated infrastructure roadmap aligned with business goals.
• Collaborate with IT leaders and business stakeholders for infrastructure support.
• Manage the lifecycle and performance of on-premises and cloud infrastructure.
• Oversee the design, deployment, and maintenance of enterprise network infrastructure.
• Enforce best practices for infrastructure and network security.
• Manage vendor and MSP relationships to ensure SLA compliance.